1. Introduction

These Terms of Service ("Terms") govern your use of the Asbestos M8 website and services. By accessing our website or using our services, you agree to be bound by these Terms.

Asbestos M8 is a company registered in Scotland, providing asbestos surveys, removal, testing, and related services across Scotland.

2. Definitions

• "We", "us", "our": Asbestos M8
• "You", "your": The customer or website user
• "Services": Asbestos surveys, removal, testing, and related services
• "Website": The Asbestos M8 website at asbestosm8.co.uk

3. Services

Service Description

We provide the following asbestos services:

• Asbestos surveys (management, refurbishment, demolition)
• Asbestos removal (expert non-licensed and licensed via partners)
• Asbestos testing and analysis
• Garage roof removal and replacement
• Consultation and advice

Service Standards

All services are provided in accordance with:

• Health and Safety Executive (HSE) regulations
• Control of Asbestos Regulations 2012
• British Occupational Hygiene Society (BOHS) standards
• UKAS accreditation requirements (where applicable)

4. Quotations and Pricing

• All quotations are valid for 30 days from the date of issue
• Prices are subject to change without notice
• Additional costs may apply for unforeseen circumstances
• Payment terms are as specified in individual quotations
• VAT is included where applicable

5. Booking and Cancellation

Booking

• Services must be booked in advance
• Confirmation will be provided in writing
• Access to the property must be provided as agreed

Cancellation

• Cancellation must be provided in writing
• 24 hours notice required for survey appointments
• 48 hours notice required for removal works
• Cancellation fees may apply for late cancellations

6. Health and Safety

We are committed to maintaining the highest health and safety standards:

• All work is carried out in accordance with HSE guidelines
• Our team is fully trained and certified
• Appropriate safety equipment is used at all times
• Risk assessments are conducted for all projects
• Emergency procedures are in place

7. Insurance and Liability

Insurance

• We maintain £5 million public liability insurance
• £2 million professional indemnity insurance
• Employers' liability insurance as required by law

Liability

• Our liability is limited to the value of the service provided
• We are not liable for indirect or consequential losses
• Liability is excluded for events beyond our control
• Claims must be notified within 30 days

8. Website Usage

Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

Prohibited Activities

• Unauthorized access to our systems
• Interference with website functionality
• Distribution of harmful content
• Violation of intellectual property rights

9. Intellectual Property

All content on our website, including text, images, and logos, is owned by Asbestos M8 and protected by copyright laws.

You may not reproduce, distribute, or modify our content without written permission.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Complaints and Disputes

Complaints Procedure

1. Contact us directly to discuss your concerns
2. Submit a formal complaint in writing
3. We will investigate and respond within 14 days
4. If unresolved, we will suggest mediation

Dispute Resolution

Any disputes will be resolved through negotiation, mediation, or legal proceedings in Scottish courts.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government actions, or supplier failures.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by Scottish law. Any disputes will be subject to the exclusive jurisdiction of Scottish courts.

16. Contact Information