1. Introduction

Asbestos M8 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in Scotland and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Property information and location
• Service requirements and project details
• Communication preferences
• Payment information (processed securely by third-party providers)

Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website
• Device information

3. How We Use Your Information

We use your information for the following purposes:

• To provide asbestos services and quotes
• To communicate with you about our services
• To process payments and invoices
• To comply with legal and regulatory requirements
• To improve our website and services
• To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To fulfill our contractual obligations
• Legitimate Interest: To provide and improve our services
• Consent: For marketing communications
• Legal Obligation: To comply with asbestos regulations

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers who assist in our operations
• Regulatory authorities as required by law
• Professional advisors and insurers
• Emergency services if necessary

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Asbestos-related records are typically retained for 40 years as required by regulations.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

9. Cookies

Our website uses cookies to improve your experience. We use:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand website usage
• Marketing cookies: To provide relevant content

You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.